Sales · Distribution
B2C and B2B
Problem
Eight shops, five price tiers, one set of books
A distributor sells retail and wholesale through several warehouses and 3PL companies. Prices vary across five tiers, by customer group, location and client, with loyalty discounts on top. Every transaction has to reach the same business intelligence and accounting systems in the same format.
What we built
Every channel, one back office
Four custom applications for customers, orders, invoicing and shipments, built into the business systems, and eight eCommerce storefronts connected to them. Whatever the channel, every sale is processed the same way.
What happened afterwards
Twice the sector, per employee
The business operates at nearly twice the sector average per employee.
Online shop · Business system · Integration