Projects

Customers

Knowing who your customers and members are, keeping their records clean and giving them a place to help themselves.

  • Too many databases

    A company operates in two sectors whose services could benefit many of the same clients. Its departments work from separate databases, leaving teams unable to see each other's clients and missing opportunities to cross-sell or upsell.

    Connected records, visible relationships

    We clean and consolidate the client data into about 26 custom CRM modules that update one another. A graph database models relationships across the two sectors, with an ontology and AI retrieval making those connections searchable.

    One business, two sectors
  • Too many blockchains

    A blockchain company gives customers one account for assets held across different networks. Customers need to view and move those assets without learning how each network works.

    Multiple networks, one portal

    We built a customer portal that brings every balance into one view and keeps everyday actions, including swapping and sending, one step away. The interface stays simple despite the different networks behind it.

    Finance

    Too many blockchains